Who We Are?

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Who We Are?

Acquiring, Managing & Building Market-leading software

Enigma Solutions is an international provider of market leading software and services to a select number of industries, both in the public and private sectors. Our mission is to acquire, manage and build market-leading software businesses that develop specialized, mission-critical software solutions to address the specific needs of our particular industries.

Our company was founded in 2006 at a small level to assemble a portfolio of vertical market software companies that have the potential to be leaders in their particular market. Since then, we have grown rapidly through a combination of acquisitions and organic growth, and established a strong constellation of companies with a large, diverse customer base comprised of over 200+ customers operating in different countries around the world.

We have six operating groups which currently service customers in over 100 different markets worldwide. We aggregate our business into two distinct segments for financial reporting purposes: (i) the public sector segment, which includes businesses focusing upon government and government-related customers, and (ii) the private sector segment, which includes businesses focusing upon commercial customers.

Our Vision

Our vision is to offer our clients the highest level of software engineering expertise and customer commitment at a cost below market rates by offering a hybrid on-shore / off-shore development process where local Business Analysts gather requirements at customers premises and while the development is performed off-shore. This enables us to deliver cost effective and reliable systems that meet International standards.

Being Acquired

At Enigma Solutions, we believe that acquiring businesses is about more than just buying companies. It’s about investing in people and doing what it takes to help manage and grow businesses for life. To accomplish this, we operate with a decentralized model, pushing decision making down to the front lines where the people who know the industry and products best can do what is right for clients. This is why Enigma World has a buy and hold-forever strategy (yes – we have never sold a business), and why we have grown to operate over 31 companies in 9 vertical markets around the world.

Development Sectors

Content Management System allows user to manage the content in a website, even if the user is not technically trained. With CMS development, user can access their content anywhere, anytime.

Content Management System allows user to manage the content in a website, even if the user is not technically trained. With CMS development, user can access their content anywhere, anytime. User can basically delete or add images and can also edit text within the website. User can also have search engine and unlimited pages through CMS Development.

It is a system where buying and selling of product or any service is made electronically through Internet or other computing networks.

Electronic commerce is commonly known as Ecommerce. It is a system where buying and selling of product or any service is made electronically through Internet or other computing networks.

Advantages of eCommerce

  • – Faster buying/selling procedure, as well as easy to find products. Buying/selling 24/7.
  • – More reach to customers, there is no theoretical geographic limitations.
  • – Low operational costs and better quality of services.
  • – No need of physical company set-ups.
  • – Easy to start and manage a business.
  • – Customers can easily select products from different providers without moving around physically.

We are experienced in developing mobile/smart phone applications for Symbian, iPhone, Blackberry, Android and Windows Mobile 7 operating systems. The mobile purposes can be suitable with various types of running methods and can also be targeted to a certain area. Our developers also add attribute of compatibility that allows a software to be compatible with much more than one platform.

Moreover, with great amount of apps soaring in the apps marketplace, it is the proper time for firms to turn out to be a powerful participant by establishing application development options. The purposes are not essentially be always related with the type of organization but can reflect the company concepts through other entertainment purposes. Keeping this in mind, Enigma builds apps to fit the company requirements by giving a responsive and creative look to it.

Android

As being a global foremost in expertise and IT-consulting firm we are well renowned for delivering the best, cost-effective Androids apps.

IOS

Apple’s iPhone has created a transformation and fertile surrounds for the iPhone Development companies to evolve and establish highly interactive and intelligent iPhone apps for end users. Our IOS Application Developer is very proficient in iPhone apps development and offers end-to-end iPhone application solutions at very comparable price.

We have a huge team of web application developers and to help the businesses make their online venture a big success, we offer custom web application development in various platforms & technologies including Microsoft .Net, Perl, LAMP (Linux-Apache-MySql-PHP), Sharepoint, Silverlight, Adobe AIR etc. The web application development allows the businesses to get the app designed exactly as per their specific needs. The web applications developed by us are secure, user friendly, easy to use and understand, scalable (scale-up and scale-out) and quickly deployable.

Our web application solutions includes custom business applications, e-commerce applications, database integration, CRM Solutions and custom integration, portal and dashboard development etc. We provide custom web application development service with cross platform/browser compatibility. Based on our client’s requirement we also provide WAI-ARIA (Web Accessibility Initiative-Accessible Rich Internet Applications) support for assistive technologies in our Web apps. Quality is the utmost concern for us and therefore all our web applications are designed and developed to comply with the W3C standards.

Business Systems Monitoring & Support

Enigma provides the following Business Systems Support and Monitoring system under a Enigma standard SLA. Tailor made maintenance plans, monitoring plans and SLA’s can be provided upon request.

1. Terminology

“Enigma”, “We”, “Our” and “Us” refer to Enigma Solutions Pvt Ltd.
“Subscriber” means the person or entity who placed an order for Support
“Month” refers to a full calendar month i.e. January 1st to January 31st.

2. Coverage

This Service Level Agreement (SLA) applies to the Subscriber who holds an account with any of the support plans offered by Enigma.
This agreement sets out the minimum level of service that Enigma is required to meet and the corresponding penalties and compensation to the subscriber for not meeting such levels.
Our objective is to provide a continuously operating service that is well above the minimum levels specified.

3. System Uptime

The guaranteed up-time for the system is defined by the chosen support plan.
If the uptime of the system the Subscriber is hosted on falls below the specified level in any given calendar month, subscribers are entitled to a % monthly credit.
The credit will be calculated based on the monthly support charge as specified in the chosen support plan.

4. Incident Response Times

The guaranteed maximum response time is defined by the chosen support plan.
If on a given incident, the response time is greater than the specified level in any given calendar month, subscribers are entitled to a % monthly credit.
The credit will be calculated based on the monthly support charge as specified in the chosen support plan.

5. Backup Policy

The backup policy for the system is defined by the chosen support plan.
If a data backup within the agreed retention period and frequency specified in the support plan was not available upon request, subscribers are entitled to a % monthly credit.
The credit will be calculated based on the monthly support charge as specified in the chosen support plan.

6. Compensation Request

In order to receive support compensation, the subscriber must lodge a request through any of the channels specified on the Support page.
Each request for compensation must include:
– The dates and times of the unavailability of the Subscriber’s service for System Uptime incidents
– The incident and response time for response time incidents.
– The date and time of the requested backup that was not available for backup incidents

Compensation requests must be received by Enigma within 30 days of the incident.

7. Scheduled outages

Any scheduled outages will not incur a breach in any of the aspects of this Service Level Agreement and are therefore not eligible for compensation request.
Scheduled outages from a hosting provider or network carrier are not within the scope of this Service Level Agreement and are therefore not eligible for compensation request.
From time to time, application upgrades to the system developed, hardware and/or underlying software will be required. Where possible, such upgrades will be performed outside of customer business hours. Subscriber’s will be notified as far as practicable in advance of such upgrades.
Where practical, consideration will be given to subscribers’ input as to preferred times for scheduled outages to take place.
All scheduled outages will be communicated through e-mail. The e-mail will include the scheduled date of the outage, the scheduled commencement time & finish time of the outage and the reason for the outage.

Featured Offerings

Our strategic and technical consultants provide executive advisory and integration services. We work with you to identify and manage risk and find digital and physical vulnerabilities.

It has been long since Software Outsourcing passed the fad or buzzword stage. For software companies that look for cutting costs without cutting corners, offshoring software development to Pakistan has gained a lot of popularity.

Testimonial Slider

  • Who We Are?
    Me and my team appreciate the way Enigma have performed in our extremely urgent project. Thanks a ton guys! You people saved our lives 😛
    Fahad Khan, DELLAS, USA
  • Who We Are?
    It was great working with Enigma Solutions. Looking forward to work with Enigma’s in future. We highly recommend this company for others.
    Jawad Mehmood, LAHORE, PAK
  • Who We Are?
    Enigma Solutions delivered a CMS web Project for our company and I must say for sure that they really performed an excellent job.
    Christine Mirza, East Sussex, UK

Team Members

Atif Abbas
CEO/Director
Atif has been participating software projects for the last 15 years. In his IT career, he has worked with a wide range of clients: from small family-owned businesses to large financial corporations, government departments, medical centers and online stores. He is an Expert of Implementation and Development Sectors.
David Waughn
Software Engineer
David Waughn is a software engineer with over 5 years of experience working with Oracle technology. He has worked with a number of SQL and NoSQL databases, Java EE application servers, java web frameworks such as Primefaces, Richfaces.
Hashim Naseem
Business Development Manager
Over 8 years of experience in IT/Technology Sales within UK/USA Market, Hashim has gathered proven Demand Generation and Enterprise Solution Selling strategies more so applicable to the USA market space. Responsible for Enigma services branding and Business Development activities, he is Enigma’s Regional Manager-USA Zone.

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